Inclusivity in health and social care
One particular industry that’s been notable for improving inclusivity of technology design is health and social care. Stuart Solomons, founder of Ernie Connects, explained: “In health and social care settings, you have people with a wide range of disabilities and conditions. Designing technology that is suitable for all is extremely difficult, but not impossible.
“For instance, there are companies out there developing person-centred devices that can be tailored specifically to the user. If they have sight impairments, text appears bigger. If they have hearing impairments, the sound is louder. Even residents/patients with cognitive conditions such as dementia can utilise technology built for them, being interactive and connecting them to loved ones through touch-to-talk video and audio features.
“Ultimately, inclusive technology is the preferred technology and is key to standing out against competitors.”